HOLISTIKA Data Protection Policy

*HOLISTIKA Data Protection Policy*

*Introduction*

At HOLISTIKA, we are committed to protecting the privacy and security of the personal data of our users and therapists. In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and the General Data Protection Regulation (RGPD) of the European Union, we have established this Privacy Policy. Data Protection to inform our users and therapists about how we use their personal data.

*What data do we collect?*

At HOLISTIKA, we collect the following personal data: 

  • *Registration data*: name, address, telephone number and email. 
  • *Login details*: username and password. * 
  • *Session history*: date and time of each session. *
  • *Payment details*: credit or debit card information. *
  • *Information about your preferences and interests*: information about your preferences and interests to personalize your experience on our platform. *
  • *Information about your therapists*: Information about your assigned therapists, including their names, specializations, and hours.

*How do we use your data?*

At HOLISTIKA, we use your data to: 

  • *Provide you with information about our services*: We send emails and notifications to inform you about our services and promotions. 
  • *Place orders and billing*: We use your data to place orders and billing.
  • *Improve our service offering*: We use your data to improve our service offering and personalize your experience on our platform.
  • *Comply with our legal obligations*: We use your data to comply with our legal obligations, including billing and accounting.

*How do we protect your data?*

At HOLISTIKA, we take measures to protect your personal data against loss, alteration or unauthorized access. These measures include: 

  • *Encryption Technologies*: We use encryption technologies to protect your data in transit.
  • *Secure Storage*: We store your data on secure servers that are protected by passwords and authorization.
  • *Limited access*: We limit access to your data to authorized personnel. 
  • *Constant monitoring*: We constantly monitor our systems to detect any suspicious activity.

*How do you access your data?*

You can access your personal data through the following email: [email]. You can also request a copy of your personal data through the same email.

*How do we communicate with you?*

At HOLISTIKA, we communicate with you via email or phone. If you wish to receive marketing communications from us, we ask that you provide us with your explicit consent.

*How can you withdraw your consent?*

You can withdraw your consent for HOLISTIKA to use your personal data at any time. If you wish to withdraw your consent, please contact us through the following email: [email]. *How do you contact us?* If you have any questions or concerns about our Data Protection Policy, please contact us through the following email: [email].

*Updates*

HOLISTIKA reserves the right to update this Data Protection Policy at any time without prior notice. We ask that you review this policy regularly to be informed of any changes.

*Confidentiality*

At HOLISTIKA, we are committed to maintaining the confidentiality of your personal data and not to disclose it to third parties without your explicit consent. 

*Responsibility*

HOLISTIKA is not responsible for damages or losses that may result from the use or misuse of our services.

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